These are business scenarios with work through with your teacher.
Keep an eye out for the 'key' icon through the guides. These are special Open Argot Top Tips which help you hack the language!
Practice taking phone calls and talking to customers with good business English
Reassure a senior executive from a new customer, and help sign a big deal!
Make a call to a customer and update them on a problem
Talk to your boss about improving the company's green credentials
Try to negotiate a flexible working arrangement with your boss or HR
Tell your boss some of his ideas aren't so smart, without annoying him
Work a helpdesk and handle calls from customers - some of them angry!
Meet your new manager and introduce yourself and your work
Discuss your repeated lateness with your manager
Persuade your manager you deserve a promotion or pay rise!
Organise the work Christmas Party - but be careful!
You have some bad news about your project for your CEO