Roleplaying Resources

It's Hard Work at a Startup!

Role Play Scenario

Practice taking phone calls and talking to customers with good business English

The New Client Meeting

Role Play Scenario

Reassure a senior executive from a new customer, and help sign a big deal!

Hi, It's Susan Here!

Role Play Scenario

Make a call to a customer and update them on a problem

The Green Initiative

Role Play Scenario

Talk to your boss about improving the company's green credentials

Flexible Working Request

Role Play Scenario

Try to negotiate a flexible working arrangement with your boss or HR

Diplomatic Language

Role Play Scenario

Tell your boss some of his ideas aren't so smart, without annoying him

You're Through To Michael

Role Play Scenario

Work a helpdesk and handle calls from customers - some of them angry!

The New Boss

Role Play Scenario

Meet your new manager and introduce yourself and your work

Poor

Timekeeping

Role Play Scenario

Discuss your repeated lateness with your manager

Performance Review

Role Play Scenario

Persuade your manager you deserve a promotion or pay rise!

The Christmas Party

Role Play Scenario

Organise the work Christmas Party - but be careful!

The Project Update

Role Play Scenario

You have some bad news about your project for your CEO